Report an Error
If you couldn't find a solution on this website and you're still experiencing issues with the game then make a note of:
- the exact steps which trigger the crash or error (including the relative time when it happens).
- any crash or problem details such as exact error messages.
- your aproximate game progress.
- operating system version (Android or iOS and OS version from the Settings / About section on each).
- your device model.
- game version.
- any game settings you're aware of.
Remove any personally identifiable data from the report which you don't wish to share with us and then contact us.





